Cookies

If your browser settings allow it and you have browsed any part of this website, including visiting this page from another within the site, then certain first party cookies will be set on your device.  These are explained below. The information stored in cookies does not identify you personally.

If you wish you can use your browser settings to delete and disallow cookies. You should note that if you set your browser to disallow first party cookies then the website might not behave as expected. For a comprehensive guide about cookies, including how to control and delete them, see aboutcookies.org.

When you first visit this website you will have been presented with an information panel that briefly informs you about the cookies we use. If you use the “ACCEPT” button, or continue to browse the website, this indicates that you accept our use of cookies, the panel will be removed and cookies will be used as described above and below, if your browser settings allow it. If you visit this website again after your browser is closed then you will be presented with the panel again however, if you use the “OK – Don’t tell me again” button, a further first party cookie will be set to indicate that you will continue to accept cookies on subsequent visits to the website and the information panel will not be re-presented.

We believe that our use of cookies is in line with the guidance issued by the Spanish Data Protection Agency (AEPD).

The Cookies We Use

When you use this website a first party session cookie is set on your computer or whatever device you are using to view the site. This cookie holds a session identifier, a string of letters and numbers, that is used by our website to maintain continuity as you browse between the different pages. This session identifier is used to “maintain state” across the different pages of the website to provide you with a better browsing experience.

If you use the “OK – Don’t tell me again” button on the initial cookie information panel a first party persistent cookie will be set to indicate that you will continue to accept cookies on subsequent visits to the website.

This website can be presented in either Spanish or English. You can change languages by using the appropriate button on each page. Your preferred language, or English if you do not select a language, is remembered in a first party persistent cookie, which means you will not need to select a language on subsequent visits to the website.

We use Google Analytics to collect basic information about your Internet browser, and to recognise and count visitors as they browse the site. This helps us form and improve the way our website works to suit our regular visitors. Google Analytics uses first party persistent and session cookies.

Session cookies are destroyed when you close your browser. Persistent cookies are retained on your device for a period of time. First party cookies are “owned” by this website can only be read when the browser visits this website. Third party cookies are “owned” by the party that set them and can be read when the browser accesses the third party website.

General Privacy Policy

If you make an enquiry about our services you might email us or complete an online form. We might collect your name, email address and perhaps telephone number or other contact details so we can provide you with the information you request.

We may use your information in the future, in a limited way, to inform you about our services. We will stop if you ask us to. We may keep your information for a reasonable amount of time unless you don’t want that to happen.  We will not pass your contact information to any other party without your explicit permission.

Analytics

Our pages on this website use two third party agents, Google Analytics and StatCounter, to collect basic information about your Internet browser, and to recognise and count visitors as they browse the site. This helps us form and improve the way our website works to suit our regular visitors. Included in this information is the IP address of your Internet connection and this might be used to identify your country and other location details. This location information, although not always accurate, helps us to further understand the needs of our website visitors.

Google Analytics uses first party session and persistent cookies to carry out this task. The persistent cookies are used to record multiple visits. We don’t see the IP address that Google Analytics collects, just the associated location information. Our Google Analytics account has data sharing settings that don’t allow Google to share the data with anyone else. You can read more about Google Analytics, including a tool to let you opt out of all Google Analytics data collection, on their Policies and Principles web page.

Although StatCounter can use a third party “persistent” cookie to gather similar information to Google Analytics, we have configured it not to use any cookies at all.  While this restricts the analytical information available to us, StatCounter still collects information, including the IP address, which we find very useful.